Persistent Cart is a feature users ask for that will change the way your customers buy.
It's a online shopping cart that is linked to a customer's account.
It persists until the user purchases the items or clears the cart.
Carts cannot be shared and are specific to one logged in user. If user has more than one person assigned to it, people can add or delete items to the cart from multiple devices (i.e. front of house vs back of house) into one singular checkout process. However, once the checkout process has started, items cannot be added or removed unless the check out process is cancelled or completed and a new cart is formed.
If you are adding to the cart as anonymous and then login to your account, CyberStore does merge the cart of all eligible items with items that may have already been in your user's cart. It will take into account preset terms in SYSPRO for what that user can buy and their pricing once they are logged in.
CyberStore does not send out notifications, but new to this release is the integration with Mailchimp. You can send cart information and configure MailChimp to send marketing messages about customer carts. Within CyberStore, there is a badge that will show you how many items are in the cart to remind the user of items still in the cart.
Item availability and pricing will update in the cart, user may need to refresh their cache and re-sync to SYSPRO.
You can save a cart of commonly purchased items to easily add frequently bought items to a new cart. New to this release, you can also name the cart for easy reference!
Customers who use one account for multiple users can either keep using this method and use one checkout process as described above. Another solution would be to set up each person as their own login so they can have their own carts.
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